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What should I do if I have trouble logging in?
What should I do if I have trouble logging in?
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Written by Support Team
Updated over a week ago

If you're having trouble signing in to your account, first make sure you're using a supported browser.

For MacOS and iOS users, Chrome, Firefox, and Safari are supported.

For PC and Android users, Chrome and Firefox are supported.

Edge, Internet Explorer, and other browsers are not supported.

Also, you may need to clear your browser cookies and cache for https://academicwriter.apa.org and https://academicwriterdirect.com.
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If you have forgotten your password, check out this article: What do I do if I forgot my password?

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