There are a few different ways you can download your papers from Academic Writer.
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When you're working on your paper, you can access the Export option in the Main Menu on the left-hand side of the paper editor. You can choose to download a .docx or PDF file or email a .docx file. For papers where you are the paper owner, you can also download your reference list as an RIS file.

You can also download a .docx file from the My Papers list view using the download icon.

If you're using a supported browser (Chrome, Firefox, or Safari for Mac) and having trouble downloading your paper, you may need to adjust your browser settings for the Academic Writer site to allow downloads or pop-up windows Some browser versions interpret the download as a pop-up window.
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If you're having trouble downloading your paper, make sure that you didn't introduce any unfamiliar formatting via pasted text, special characters, or figures.